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CONTACT INFORMATION

HOW TO CONTACT THE EMBASSY VIA E-MAIL WHEN YOU HAVE QUESTIONS ABOUT:


Consular affairs, passports, visas, or legal affairs - INCLUDING: entering, working, residing in the United States

  • Send questions about visas and all matters concerning entering, working in, or residing in the U.S., questions about federal benefits and questions about American Citizen Services to ConsulateVienna@state.gov

TRAVEL AND TOURISM


Unfortunately, the U.S. Embassy does not have a travel and tourism office, and we cannot provide travel information, brochures, schedules, etc. There is a great deal of travel information on the Internet, and we suggest you begin by checking our travel pages.

SCHOOL PROJECTS, ETC.


Students and teachers doing projects on the U.S. will find useful information in the About the U.S. section of the website. Another source of information about the U.S. can be found at the InfoUSA website of the Bureau of International Information Programs at the U.S. Department of State.

INFORMATION ABOUT THE WEBSITE


This website has been prepared and is maintained by the Office of Public Affairs of the U.S. Embassy in Austria.
We welcome suggestions on web content, reports of broken links or suggestions on how we could improve the website.
You can e-mail the web team at embassy@usembassy.at.

You can also send specific reference or documentation questions that you have not been able to answer using the sources mentioned above to the American Reference Center at arc@usembassy.at.

ADDRESSES AND OPENING HOURS

(Offices are closed on American and Austrian holidays)

EMBASSY OF THE UNITED STATES

Boltzmanngasse 16
A-1090 Vienna
Tel.: (+43-1) 31339-0
Fax: (+43-1) 310 06 82
E-mail: embassy@usembassy.at

CONSULAR SECTION

Parkring 12a
A-1010 Vienna
Fax: (+43-1) 512 58 35
E-mail: ConsulateVienna@state.gov

NON-IMMIGRANT VISA SECTION

No walk-in service.
Parkring 12a
A-1010 Vienna
Fax: (+43-1) 512 58 35
E-mail: ConsulateVienna@state.gov
Visa Application per appointment only.

VISA INFORMATION/APPOINTMENT HOTLINE (Live Operators): Tel: 0900-510300 (€ 2,16/min)

IMMIGRANT VISA SECTION

Parkring 12a
A-1010 Vienna
Tel: (+43-1) 31339-7591
Fax: (+43-1) 512 58 35
E-mail: ConsulateVienna@state.gov
Opening hours: Daily except Wednesdays from 8:30 - 10:00 am
Mailing address:
Boltzmanngasse 16
A-1090 Vienna

AMERICAN CITIZEN SERVICES

Parkring 12a
A-1010 Vienna
Tel.: (+43-1) 31339-7535
Fax: (+43-1) 512 58 35
E-mail: ConsulateVienna@state.gov
Opening hours:
8:00 - 11:30 am
Emergency Services: 8:30 am - 5:00 pm (after hours the duty officer should be called)

FEDERAL BENEFITS UNIT

Parkring 12a
A-1010 Vienna
Tel.: (+43-1) 31339-7539
Fax: (+43-1) 513 43 51
E-mail: ConsulateVienna@state.gov
Open for telephone inquries: Monday through Friday, 9:30 - 11:30 am

U.S. DEPARTMENT OF HOMELAND SECURITY/IMMIGRATION


Tel.: (+43-1) 31339-7581 or 7580
Fax: (+43-1) 513 31 62

DRUG ENFORCEMENT AGENCY (DEA)


Tel.: (+43-1) 31339-7551 (or 7548)
Fax: (+43-1) 513 82 87

PUBLIC AFFAIRS SECTION

Boltzmanngasse 16
A-1090 Vienna
Tel. (+43-1) 31339-2060
Fax (+43-1) 31339-2057
E-mail: embassy@usembassy.at

PRESS SECTION

Boltzmanngasse 16
A-1090 Vienna
Tel.: (+43-1) 31339-0
Fax (+43-1) 31339-2057
E-mail: press_section@usembassy.at

AMERICAN REFERENCE CENTER

Boltzmanngasse 16
A-1090 Vienna
Tel.: (+43-1) 405 30 33
Fax (+43-1) 406 52 60
E-mail: arc@usembassy.at


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